Our philosophy is to fully protect your home through a range of innovative and quality systems. We pride ourselves on years of experience and excellent customer service. - Peter Swain - Managing Director
We are always ready to help you with your enquiries, so feel free to contact us on:
0121 500 6870
Established over 28 years ago, Defence Security Systems install and service Intruder, CCTV, Access Control, Fire, Fire Extinguisher and install Physical protection - our client base includes many well known high st retailers and leisure outlets, as well as hospitals and schools, we protect over 4000 commercial systems and 5000 home security systems. Working to the highest industry standards, DSS's growth and emergence into a national company has been founded on recommendation, this, we believe endorses our company. Experience and knowledge coupled with a customer focused work ethic helps DSS to gain new clients on a daily basis. DSS aftercare service ensures the through life experience, reliability of your system and future protection of you, your property and assets stays strong for many years to come, indeed, DSS clients date back from our first year of trading in 1983. Our 5 key strategies are below;
Features and Benefits are only of value if you use or need them – Defence Security Systems work closely with potential clients to ascertain the ‘Need’ and ‘Purpose’ of the system. Jargon free good advice born from years of experience. Clear specifications and drawings enabling you to make an informed decision.
Good, we have designed the correct system and you have chosen Defence to install your protection. Whether you are a business, contractor or local authority we will plan with you the installation program, at all times working within the latest Health and Safety guidelines – One difference though – at Defence we have our own experienced installation engineers, how else can we guarantee quality and performance.
Trouble free, it just works – well that’s the idea of a Defence Security system, however, the real world tells us that on occasions, you will need service support. Defence have engineers available 24-7 to ensure that when your need arises we deliver. We also have ‘VERA’ – Virtual Engineer Remote Access – allowing our experienced technical support engineers to dial into your system and provide instant support – all this backed up with our 24hr service and help line – we don’t sell a system and walk away!
Our industry registration and standards ensure we provide the quality expected of a successful established security provider. We are SSAIB registered for our service. Defence Security Systems Limited work and comply to the highest standards at all times for health and safety and we are a registered IIP company – ‘Investors in People’. The new ‘EN’ standards (European Norm) bring major changes to all systems – Defence embrace and work to the new standards. Please see our accreditation and quality page highlighted above.
An understanding of ‘budget’ is essential. It’s all about experience, the balance of risk, need and often your insurer's requirements – Defence will take you through the process with the most cost effective solution. Defence offer deferred payment, outright purchase, leasing or rental – Service contracts are by Direct Debit spreading your costs monthly.
© Defence Security 2010